Shipping &
Return Policy

Thank you for shopping with us! Every item in our store has a story, and we’re so honored to pass it along to you.

Shipping Details:

We do our best to get your treasures to you quickly and safely.

Processing Time: Orders ship within 5-10 business days.
Carriers: We ship via USPS and UPS, depending on size and destination.
Tracking: You’ll receive a tracking number as soon as your item ships.
Where We Ship: We currently ship within the United States.

Returns & All Sales Final:

We take pride in offering distinctive, previously owned items—each hand-selected for its quality, charm, and character. Because many of our pieces are vintage or one-of-a-kind, all sales are final.

We kindly ask that you:

Review photos and descriptions carefully before purchasing.
Reach out if you have any questions—we are happy to help!

If Your Item Arrives Damaged:

While we pack every order with care, if your item arrives damaged, please contact us within 48 hours of delivery.

To be eligible for store credit:

Send clear photos of the item and the packaging showing the damage.
Include your order number and a brief description of the issue.

Once we review the photos and confirm the damage, we will issue store credit for the purchase amount.

PLEASE NOTE: We do not offer cash refunds.

This policy helps us prevent abuse and ensures we can continue offering special, one-of-a-kind items at fair prices.

Need to Reach Us?

We’re just a message away. If you need help before or after your purchase, please feel free to contact us:

Email: Info@TheClutterBox.com
Mailing Address (for approved returns only):
Post Office Box 11345
Newport Beach, CA 92658